Technical Documentation,Technical Documentation Standards

As a technical writer, many times we are asked to conduct training or knowledge transfer sessions for the new comers and other audience . To make the session  interactive,  we should  manage our Audience. There are few tips which can help us to manage our Audience during any session. Start the session with an interactive opening using questions, asking for a show of hands, etc. Tell participants to introduce themselves. Tell participants to write down their questions before you start the session. Conduct a paper or online survey prior to session to engage them in thinking before they arrive. Emphasis on benefits to the audience and inform them to confirm the benefits are important to them. Make an interactive session by asking questions to audience during the presentation. Welcome humor that happens. Present your slides with pictures you have taken of people, product, or locations. Show short video clips to hear from clients, experts...